Personnel surveys
Personnel surveys provide the organization with information about employees’ needs and competencies, as well as customer expectations. Thus, the organization obtains the right input for organizational development.
The LevelLab team has extensive prior experience in conducting surveys. In personnel surveys, we employ both quantitative and qualitative analysis methods: conducting surveys, personal interviews, focus group interviews, and workshops. We assist our clients in project preparation, implementation, and post-activities coordination.
Employee Job Satisfaction and Commitment Survey
The survey helps create an employee-friendly work environment, reduce turnover, and enhance the company's economic success. To increase employee commitment and satisfaction, it is essential to understand what employees truly need and value. The success of the survey requires thorough preparation and goal-setting, a professional and modern implementation, and follow-up actions. We assist with these stages and help find the best approach for your organization.
Customer Satisfaction Survey
The survey provides valuable feedback on the company's products or services from the customer's perspective, which is the most important aspect. The survey results help implement changes, make informed decisions, and strengthen the company's competitive position in the market. We can learn how the customer perceives the features of the product or service, whether they are satisfied, what their expectations are, and what might be the reasons for dissatisfaction or preference for a competitor.
Assessment of Professional Competitiveness
This is a new and emerging trend in management. Competencies are the knowledge, skills, and attitudes required to be successful and effective at work. A company is competitive when its employees' competencies align with the organization's strategic goals. The survey results are a practical tool for the manager, helping to align employee strengths and development needs with the organization's requirements, assess the company's competitiveness in its field, and identify training needs.
360º Feedback Survey
A 360º feedback survey allows an employee to receive feedback on their professional competencies from multiple different sources. The evaluators are the people who interact most closely with the employee: direct supervisor, subordinates, colleagues, partners, and clients. In addition, the employee also evaluates themselves. 360º feedback is most commonly conducted among managers, but this method is increasingly being used for the development of all employees. The survey is a valuable talent management tool, a method for succession planning, and is also well-suited for evaluating internships. As a result of the survey, the individual receives detailed feedback on how they are perceived within the organization, what their strengths are, and which competencies need further development. The results are practically used both in the employee's individual development plan and in mapping the organization's training and development needs. We also offer consultation or coaching to help implement the survey results and support individual development.
Work Environment Assessment
The survey shows how employees perceive their organization's work environment and whether they feel comfortable and safe at work. The survey highlights potential hidden issues and points to necessary changes to ensure the environment is safe in every sense and meets the required standards. We assess the risks to employee health arising from physical and psychosocial safety factors in the work environment. The survey reveals, for example, whether employees feel respected, if communication is well-organized, how conflicts are managed, whether bullying occurs at work, and more. As a result of the work environment assessment and risk analysis, the main concerns of employees are identified, and addressing these issues can help prevent work-related stress and workplace bullying, while boosting employee motivation and job satisfaction.
