{"id":4469,"date":"2024-02-01T14:18:56","date_gmt":"2024-02-01T14:18:56","guid":{"rendered":"https:\/\/levellab.ee\/portfolio\/business-analysis-of-as-gotravel\/"},"modified":"2026-03-16T07:39:48","modified_gmt":"2026-03-16T07:39:48","slug":"business-analysis-of-as-gotravel","status":"publish","type":"portfolio","link":"https:\/\/levellab.ee\/en\/portfolio\/business-analysis-of-as-gotravel\/","title":{"rendered":"Business Analysis of AS GoTravel"},"content":{"rendered":"\t\t
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<\/p>\n

Background<\/strong><\/p>\n

AS GoTravel is an Estonian-owned travel agency that has been operating since 1992. The agency has offices in six Estonian cities: Tallinn, Tartu, P\u00e4rnu, Viljandi, Rakvere, and J\u00f5geva. The company serves both private and business clients and offers both domestic and international tourism services.
The company\u2019s information system has been developed based on operational needs and investment capacity. The greatest focus has been placed on developing the public web environment as the main sales channel for package tours. <\/p>\n

Objective<\/strong><\/p>\n

The objective of the business analysis was to describe the current state of the company\u2019s information system and its connections with the company\u2019s business processes, and on this basis provide development proposals for improving the information system and adapting the related action plan.<\/p>\n

Benefits<\/strong><\/p>\n

As a result of the business analysis, GoTravel received development proposals for improving its information systems in order to simplify customer communication, internal information sharing, the signing of various contracts, and the use of the loyalty program, as well as to enhance the security of the public website.
The analysis also resulted in the development and implementation of a payment link solution for PDF invoices, created in cooperation between LevelLab and O\u00dc WeIT, which significantly simplifies and speeds up invoice payments for customers. <\/p>\n

<\/p>\n

Project client: AS GoTravel<\/em>
Project implementer: LevelLab
Study duration: 09\/2019\u201311\/2019<\/em><\/p>\n

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Background AS GoTravel is an Estonian-owned travel agency that has been operating since 1992. The agency has offices in six Estonian cities: Tallinn, Tartu, P\u00e4rnu, Viljandi, Rakvere, and J\u00f5geva. The company serves both private and business clients and offers both domestic and international tourism services.The company\u2019s information system has been developed based on operational needs […]<\/p>\n","protected":false},"author":1,"featured_media":3894,"menu_order":43,"template":"elementor_canvas","portfolio_category":[51],"portfolio_tag":[],"class_list":["post-4469","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-economy-and-entrepreneurship"],"acf":[],"yoast_head":"\nBusiness Analysis of AS GoTravel - LevelLab<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/levellab.ee\/portfolio\/as-gotravel-arianaluus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Analysis of AS GoTravel - LevelLab\" \/>\n<meta property=\"og:description\" content=\"Background AS GoTravel is an Estonian-owned travel agency that has been operating since 1992. 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